VMWare Player Error: “Failed to open virtual machine: Failed to query source for information.”

I was converting over one of the last of my few Virtual PC images to VMWare today, and received this error. I had to do a little searching before I found what the problem was, it was due to the Virtual Machine Configuration file (*.vmc), being in a separate directory than the VHD that it was referencing.

My scenario:

VMC file located in J:\Virtual Images\Server2003_01.vmc

The VHD file was located in J:\Virtual Images\Server2003_01\Server2003_01.vhd

Moving the VMC file into the J:\Virtual Images\Server2003_01\ directory did the trick. I could now open the VMC file in VMWare player, and convert it over.

Just wanted to share this quick tidbit… hope it can help someone else!



About Geoff Varosky
Geoff Varosky is a Senior Architect for Insight, based out of Watertown, MA. He has been architecting and developing web based applications his entire career, and has been working with SharePoint for the past 15 years. Geoff is an active member of the SharePoint community, Co-Founder and Co-Organizer of the Boston Area SharePoint Users Group, co-founder for the Boston Office 365 Users Group, co-organizer for SharePoint Saturday Boston and speaks regularly at SharePoint events and user groups.

6 Responses to VMWare Player Error: “Failed to open virtual machine: Failed to query source for information.”

  1. Pingback: 2010 in Review « Geoff Varosky's Blog

  2. Steve says:


    Thanks for this post. This is the only place I have seen this actually answered. I ran into this issue with both the open and the import. I was about ready to give up for the day.


  3. Doug says:

    Happy to have found this; it was the solution I was looking for. Thanks for sharing your knowledge!

  4. Ӊеllo tɦere, Уou’νe dolne an excellent job. I wil ϲertainly digg
    it ɑnd personally recommend tо my friends. I am confident they’ll ƅe benefited from this web site.

  5. Prathap says:

    Hello,I have issue with workstation 11. I have two machines installed on workstation 11, both were working fine until today. last night I had a close VM-window on local machine while Guest1 is running on VMware. Now I am not able to power on Guest1 with the below error.I am still able to start my Guest2 on VMware, is fine.

    Please help me in resolving issue with Guest1.
    couldn’t open virtual machine: c\xxx\x\xx\windows7.vmx

    Internal error.

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